Billing Supervisor

Remote
Full Time
Revenue Cycle
Manager/Supervisor

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

  • Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
  • Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
  • Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.
Your Impactful Role
Responsible for developing, planning, organizing, and implementing current and future strategies to bill customers, process payments, minimize bad debt, improve cash flow and manage the overall health of the company’s receivables.
  • Performs quality and time audits for employees to ensure the team is meeting their goals
  • Ensure the billing team adheres to internal policies and procedures.
  • Develops training plans, programs, and guidelines to ensure the team’s strict adherence with financial guidelines and requirements.
  • Provides projections and reports as required, for development and management of department and staff performance; produce and analyze monthly reports that assist in the monthly and yearly employee performance reviews.
  • Enhance and standardize our work-flow processes throughout the revenue cycle to assist in achieving consistency in maintaining the critical success factors outlined in the Company’s standard operating procedures.
  • Monitors effectiveness of collection efforts and maintains insurance billings are current within the established time frame specified in the department policy.
    Compiles and prepares various status reports for management in order to analyze trends and make recommendations.
  • Monitors timeliness and effectiveness of department activities, ensuring that patient’s estimates and prior authorizations are completed in a timely matter.
  • Develops policies, guidelines, and implementing procedures and ensures consistent company-wide implementation.
  • Create a cross functional training manual for revenue cycle staff and other departments that incorporates, as well as aligns the company’s strategy and culture of Certainty and Operational excellence.
Organizing 
  • Designs and develops the appropriate organization structure for the Revenue Cycle team
  • Delineates, defines, and streamlines its various functional activities, thereby ensuring its effectiveness in   maximizing the utilization of both assets and people resources. 
Leading 
  • In collaboration with the Human Resources Department, conducts in-depth assessment interviews to determine the technical and behavioral competencies of the candidate to ensure that the best from among the qualified candidates are being hired in the company
  • Conducts regular and periodic meetings with the team, to ensure the following: Implementation of all Revenue Cycle team plans, programs, and projects strictly adhering to prescribed deadlines and schedules.
  • All communications and relevant information pertaining to the team cascaded to the proper channels within the team in particular, and the organization in general. Conducts and implements “Performance Improvement Program”, through the following: Performance coaching for the staff who failed to perform and deliver the prescribed and committed level of performance output and standards.
  • Performance counseling staff with behavioral/attitudinal problems. Implements the necessary guidelines on discipline management for erring employees, in accordance with company policies, rules and regulations, due process, and government regulations.
  • Performance mentoring for high potential staff, capable of assuming bigger responsibilities in the future. Performs training and development functions, as follows:
  • Designs and develops training programs that are relevant and necessary for the continuous development of the technical competencies of the team.
  • Recommends and implements for appropriate training programs that will further enhance and hone the technical competencies of the staff.
  • Conducts training programs and acts as subject matter expert on training programs pertaining to the Revenue Cycle team.
Controlling
  • Develops and formulates performance measures and standards for the team, as basis for the conduct of annual performance management review program.
  • Reviews and evaluates the performance of the team, on regular and periodic basis, and ensures that the overall performance of the team is on- track, and well within the pre-established goals and objectives.
  • Consolidates performance status reports of the team as basis for monitoring the weekly progress of the various activities within the team.
Supervisory Responsibilities
  • Directly supervises and trains a remote team of ten to twenty-five employees.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coordinating schedules for coverage.

Qualifications

  • High school diploma or general education degree (GED) required
  • Minimum of 2 years' experience in health care management such as but not limited to clinic management, patient management, accounts receivables and payables, and marketing and public relations
  • Strong background in medical insurance and knowledge of federal and state laws and requirements relating to healthcare management.
  • Strong managerial competencies in the areas of leadership and team development, managerial coaching and mentoring and situational assessment skills and with proven track record in building and developing high performing teams.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and to talk or hear. The employee is occasionally required to stand, walk; and stoop, kneel, crouch, or crawl. These duties could require the ability to lift files, open file cabinets and bend or stand as necessary. The employee must occasionally lift and/or move up to 30 pounds. The employee will operate a keyboard, calculator, telephone, copy machine, computer and other office equipment as necessary. Specific vision abilities required by this job include close vision. It is necessary to view and type on computer screens for long periods of time and to work in an environment which can be very stressful.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to deal with aggressive, hostile and sometimes irrational behavior of patients and family members and have the ability to respond to all patients in a calm and professional manner.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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