Peachtree Orthopedics

Administrative Assistant Supervisor

Administration - Atlanta, GA - Full Time

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"
At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture
Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?
At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

  • Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
  • Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
  • Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Your Impactful Role
In partnership with the Administrative Operations Manager, the AA Supervisor oversees the daily operations of the AA department.  This role requires someone with proficiency in effective training, planning, strategic thinking, analytical, and problem-solving skills.  This person encourages teamwork and collaboration.  The AA Supervisor is responsible for working with other department leaders to create workflows and resolve issues.  This person must also consistently promote exceptional internal and external customer service to build and maintain positive relationships.

Supervisor Responsibilities 
Partners with the Administrative Operations Manager to perform the following tasks: 

Strategic Planning

  • Develops and executes departmental goals and objectives.
  • Pairs with other department leaders to identify and resolve concerns and create more efficient workflows. 
  • Identifies potential areas for growth and executes a plan to increase patient referrals and physician revenue.
  • Uses resources effectively to ensure internal costs are contained.

Analytical Skills

  • Reviews current workflows to identify more efficient processes.
  • Establishes workflows for newly created tasks. 
  • Collects and presents data to the AAs, physicians, and leadership team.
  • Identifies areas of improvement, provides recommendations, and executes a workable plan.

Recruitment, Training, and Employee Development

  • Identifies departmental needs and recruits top talent.
  • Provides ongoing coaching and development for new and existing staff.
  • Creates educational material and resources for the staff including but not limited to flow charts, knowledge tests, grammar quizzes, etc.
  • Delegates assignments and offers opportunities for employee feedback and engagement.

Employee Management

  • Maintains knowledge of all administrative tasks performed by each AA.
  • Verifies the accuracy of staff’s work and ensures compliance and timely responses.
  • Provides coaching and development.
  • Recognizes team members for their accomplishments and contributions.

Performance Coaching

  • Sets objectives and motivates employees through constructive feedback and praise.
  • Identifies areas of opportunity, creates a workable plan, and pairs with the team members to provide training and support.

Departmental Support

  • Plans and hosts training sessions and meetings as well as departmental events.
  • Serves as the Subject Matter Expert and maintains Super User status for all programs and software.
  • Identifies and researches new programs and software that will create better efficiencies.
  • Educates other department leaders on shared workflows.
  • Resolves internal and external issues.

Continuous Learning

  • Assesses own strengths and areas of opportunity.
  • Pursues development through online courses, books, in-person seminars, etc.
  • Researches new products and software for our department which can help streamline our daily operations; proposes recommendations to the leadership team.
  • Maintains a full understanding of all tasks completed by each Administrative Assistant.
Qualifications
  • Minimum of 3 years working in an administrative or executive assistant role.
  • Proven ability managing several projects simultaneously while working in a fast-paced environment.
  • Subject Matter Expert in all software systems and departmental procedures.
  • Proven experience working with leaders to create workflows and/or resolve issues
​​​​​​​Preferred Skills
  • Professional demeanor, committed to outstanding internal and external customer service, and highly approachable.
  • Exceptional oral and written communication skills.
  • Genuine passion for supporting leadership and the company and showing appreciation to staff.
  • Previous leadership experience is preferred but not required.

Physical Demands and Work Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and speak. The employee is occasionally required to stand, walk; reach with hands and arms, stoop, or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply: Administrative Assistant Supervisor
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